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Privacy

Hotel Restaurant DREIKÖNIGSHOF

Our Data Protection Statement

Information regarding the handling of your personal details when you visit our website is provided here. To make available the functions and services of our website, we need to gather personal details about you. We will clarify the data we gather about you afterwards, regarding why it is required and your rights with regard to your details.

The following party is responsible for processing your personal details on this website (cf. Imprint):

Hotel Restaurant Drei Königshof GmbH & Co KG
Hauptstrasse 29-31, 2000 Stockerau
Tel.: +43 (0)2266 627880
Fax: +43 (0)2266 627886
E-Mail: familie@hopfeld.at

Informational use

When you use this website, in any other way (e.g. for registration or use a contact form), details are transferred to us, and we gather the requisite technical details which are automatically transferred to our server, these details include:

•    IP address
•    Date and time of the enquiry
•    Request content
•    Access status/HTTP status code
•    Browser type
•    Language and browser software system
•    Operating system

This is necessary in technical terms for us to present our website to you. We also use details to guarantee your safety and the stability of our website. The legal basis for collection is Art. 6 Para. 1 lit. f GDPR.

Use of cookies

We use cookies to facilitate and improve the use of our website. Cookies are text information that are stored on a computer when you a visit a web browser on a computer. Their purpose is to recognise a session, for instance in the event of a permanent log-in on our website or for the basket function of an online shop.
Most web browsers accept cookies automatically. Stored cookies can be deleted at any time via your web browser settings. You can also adjust the settings of your web browser so no cookies are stored. However, in some circumstances, not all of the functions of our website will be available.

Contact form

On our website you can enter personal details via a contact form. When you use the contact form, we gather and store your details that you enter in the form (e.g. surname, first name, e-mail address). Your details will not be forwarded to third parties.

Legal basis for processing is Art. 6 Para. 1 lit. a GDPR. Should your enquiry be used to prepare a conclusion of contract, Art. 6 Abs. 1 lit. b GDPR is an additional legal basis.

We use details solely to process and reply to any enquiry you make.

Newsletter

You can subscribe to a newsletter on our website. If you subscribe to the newsletter, we gather and store the details that you enter in the form (e.g. surname, first name, e-mail address). Your details will not be forwarded to third parties. Subscription to the newsletter is only possible with your consent. Legal basis for processing is Art. 6 Para. 1 lit. a GDPR. We only use your details to send our newsletter.

Google Analytics

We use Google Analytics, to analyse the use of and improve our website.
Google Analytics is a web analysis service operated by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally forwarded to a Google server in the USA and stored there. In the event of the activation of IP anonymization on this website, your IP address will be truncated by Google within European Union member states and within other contracting states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide additional services linked with the use of the website and the Internet. On behalf of the website operator, Google will use this information to assess your use of the website, to compile reports about website activities and to provide additional services pertaining to the website operator. Legal basis for the processing of details with Google Analytics is Art. 6 Para. 1 lit. a GDPR. The IP address transferred from your browser in the context of Google Analytics will not be associated with other data stored by Google.

You may refuse the installation of cookies by selecting the appropriate settings on your browser, we would however point out that in this case, the full functionality of this website may not be available to you. You may also prevent Google compiling details generated by the cookie and about your use of the website (incl. your IP address) by downloading and installing this browser plug-in at the following link:

http://tools.google.com/dlpage/gaoptout?hl=de

We use Google Analytics with the ‘_anonymizeIp()’ extension. This truncates your IP address (IP masking). This rules out reference to specific people. Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. In exceptional cases this provides an appropriate level of data protection for personal data transferred to Google in the USA.

Information about Google: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
More information about Google usage conditions:
www.google.com/analytics/terms/de.html
More information about data protection by Google:
www.google.com/intl/de/analytics/privacyoverview.html

Universal Analytics

This website uses Google Analytics for cross-device analysis. Each user receives a User ID for this. In your client account, under ‘My Details’, you can deactivate cross-device analysis of your ‘personal details’ about your use.

Google Adwords Conversion Tracking

We use Google Adwords to show you Google websites and other third party advertising. Using Conversion Tracking we are able to determine how successful individual advertising methods are. With the purpose being to show you advertising that is of interest to you and to make our website more interesting for you. Legal basis for processing your details is Art. 6 Para. 1 lit. f GDPR.

Advertising is delivered by Google via a so-called ‘ad server’. We also use cookies, which enable performance measurement of specific parameters, such as overlay of adverts or user clicks. When you reach our website via a Google advert, a Google Adwords cookie is stored on your PC. These cookies are generally no longer valid after 30 days and are not used to identify you personally. This cookie generally stores a unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) along with opt-out information (markers that the user no longer wants to be approached) as analysis values.

These cookies enable Google to recognise your Internet browser. In so far as a user visits specific pages of the website of an Adwords client and the cookie stored on their computer has not yet expired, Google and the client are able to ascertain that the user has clicked on the adverts and has been forwarded to this site. Each Adwords client has a different cookie. Cookies are not able to be tracked via the websites of Adwords customer. We collate data ourselves and do not process any personal details in the advertising methods stated. We only receive statistical evaluations from Google. With the help of this analysis we are able to determine which of the advertising media used have been particularly effective. We do not receive any further details about the use of advertising media and are not able to identify the user from this information.

Due to the marketing tools used, your browser automatically creates a direct link with the Google server. We have no influence on the scope and on any further processing of data by Google and are hereby informing you of our level of awareness. By integrating AdWords Conversion Tracking, Google receives information that you have called up the relevant section of our site, or that you have clicked on one of our adverts. If you are registered for a Google service, Google can attribute your visit to your account. Even if you are not registered on Google or are not logged in, there is the chance that the service provider may ascertain and store your IP address.

You can prevent the storage of cookies by making the relevant setting on your browser software; we would however point out that in this case, not all of the functions of this website will be able to be used in full. You can also prevent data being compiled for Google about your use of the website that is generated by the cookie (incl. your IP address), and ensure that Google does not process this data, by downloading and installing the browser plug-in available via the following link:

http://www.google.com/settings/ads/plugin

Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Further information about data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy
https://services.google.com/sitestats/de.html

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.
For more information and the Google Privacy Policy, go to:
https://www.google.com/policies/technologies/ads/.

Facebook Pixel

For conversion measurement, our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

This allows the behaviour of visitors to the site to be tracked after they have been forwarded to the provider's website by clicking on a Facebook advertisement. The effectiveness of the Facebook advertisements can then be analysed for statistical and market research purposes so that future advertising measures can be optimised.

The collected data is anonymous for us as operator of this website; we cannot draw any inferences about the identity of the users. However, the data are stored and processed by Facebook, so it is possible to link them to the respective user profile and Facebook can use the data for its own advertising purposes in accordance with the Facebook’s data use guidelines. Facebook can therefore enable the delivery of advertisements on Facebook pages and outside Facebook. We as the site operator cannot influence how the data is used.

Further information about the protection of your privacy can be found in Facebook’s data privacy policy:

https://www.facebook.com/about/privacy/.

You can also disable the “Custom Audiences” remarketing function in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must log in to Facebook in order to do so.

If you do not have a Facebook account, you can disable use-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance:
 http://www.youronlinechoices.com/de/preferencesmanagement/.

Evalanche

You are offered the option of making requests on our website. The Data you provide (e.g. e-mail address, title, sur- and last name, number of persons, number and age of children)will only be processed to process your request, and will only be shared with third parties on request of organizations such as tourism service providers.

To that extent we utilize technologies provided by SC-Networks, Evalanche.

SC-Networks processed data exclusively on systems based in Germany.

Contact SC-Networks:
SC-Networks GmbH, Enzianstr. 2, 82319 Starnberg,
Telefon: +49 8151 / 555 16 0,
Telefax: +49 8151 / 555 16 29,
info@sc-networks.com,
https://www.sc-networks.de.

Payment via Klarna

On our website you can pay using the payment service provider Klarna. Payment details are transferred to Klarna who effect the payment. Legal basis for processing you details is Art. 6 Para. 1 lit. f GDPR.

Klarna gathers information about the transaction along with other information connected to the transaction, for instance information about goods/services, financial information, information regarding the interaction between you and Klarna, dealer information, including details about payment methods, device-related information and location details.

Klarna uses details, including those to effect payment, to carry out credit checks and to monitor and improve its services.

Details about data processing and processing purposes can be seen in the Klarna data protection provisions:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

Klarna transfers your details to a series of third parties, including other companies in the Klarna group, credit agencies, service providers and sub-contractors. Details about this can be found in the Klarna data protection conditions:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

Further information about Klarna:
Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

Sofortüberweisung

On or website we offer payment via “Sofortüberweisung”.
The service provider for this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich ( “Sofort GmbH” in the following). Using the “Sofortüberweisung” procedure, we get real-time information of payment confirmation from Sofort GmbH and are immediately able to fulfil our accounts payable.

When you opt for the “Sofortüberweisung” payment method, you provide your PIN and a valid TAN to Sofort GmbH, with which you are able to log in to your online banking account. Sofort GmbH then automatically checks your account status after logging in and enables a transaction to use using the TAN you have provided. They then immediately transfer a transaction confirmation to us. After logging in your account activity, credit line of and availability of other accounts and their funds will automatically be checked. Along with your PIN and TAN, the payment details entered by you and your person details, will be forwarded to Sofort GmbH. Your personal details include first name and surname, address, telephone number(s), e-mail address, IP address and might include other details required to make a payment. The transfer of this data is required to determine your identity unequivocally and prevent fraud.

Transfer of your data to Sofort GmbH is based on Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the chance to revoke your consent to data processing at any time. Rescission will not be effective for data processing methods used on previous occasions.

Details about payment with Sofortüberweisung is available at the following links:
https://www.sofort.de/dataprotection.html and https://www.klarna.com/sofort/.

Google Maps

We use Google Maps on our website. With it, we are able to show you interactive maps directly on our website and facilitate convenient use of the map function. When you use Google Maps your details are transferred to Google in the USA, including your IP address.

You can prevent the transfer of data to Google by deactivating JavaScript in your browser settings. In this instance, you cannot use Google Maps on our website.

Legal basis for processing your details is Art. 6 Para. 1 lit. f GDPR. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

Information about Google:
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA
More information about usage conditions at Google:
www.google.com/analytics/terms/de.html
More information about data protection at Google:
www.google.com/intl/de/analytics/privacyoverview.html
More information about conditions of use for Google Maps:
www.google.com/intl/de_US/help/terms_maps.html

Use of Google Fonts

Our website uses Google Fonts. This enables us to integrate specific fonts in our website. These fonts are made available by Google via servers in the USA. When our website is called up, the visitor’s web browser makes a direct connection with these servers. The visitor’s IP address is transferred to Google and stored there. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

More information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA

More information about data protection at Google:
https://www.google.com/policies/privacy/

Storage period

We will only process an store your details as long as this is necessary for the processing and adherence to statutory duties. When these details are no longer required for the fulfilment of a purpose, your data will be blocked or deleted. If there are legal duties for retention, we block and delete your details upon expiry of the statutory storage period.

Your rights

With regard to your personal details, you have the following legal rights:

1)    Right to information
You have the right to ask for conformation as to whether we process personal details that concern you. If this is the case, you have the right to be informed about these personal details and to other information, e.g. processing purposes, recipients and the planned storage duration and criteria for determining duration.

2)    Right of rectification and Completion
You have the right to request the immediate rectification of incorrect details. In consideration of the purposes of processing, you have the right to request the completion of incomplete details.

3)    Right to deletion (‘Right to be forgotten’)
You have a right to deletion in so far as processing is not required. This is the case for instance when your details are no longer required for the original purpose, you have revoked your declaration of consent or your details have been wrongfully processed.

4)    Right to restrict processing
You have the right to restrict processing, for instance if you are of the opinion that your personal details are incorrect.

5)    Right to data portability
You have the right to receive personal data concerning you in a structured, current and machine-readable format.

6)    Right of objection
You have the right, for whatever reasons that result from your specific situation, to object to the processing of specific data that concerns you.
In the case of direct advertising, you as the person affected, have the right to object to the processing of your personal details for the purposes of such advertising; this also applies to profiling, in so far as it is connected with direct advertising.

7)    Right to withdraw your declaration of consent
You can withdraw your consent to the processing of your details at any time with future effect. The legality of processing carried out until this rescission will remain unaffected.

You may also raise objections at any time with a data protection authority, for instance (Austrian data protection authority, Wickenburgasse 8, 1080 Vienna, dsb@dsb.gv.at), if you are of the opinion that data processing is not consistent with legal data protection provisions.